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Terms & Conditions

Welcome to Araliya Plantation and Landscaping Services us. By accessing or using our website https://araliyaplantation.company.site/ and our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or services.

General

  • These Terms apply to all visitors, customers, and users of our website and services.
  • By accessing our website or placing an order, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements.
  • We reserve the right to update, change, or replace any part of these Terms at any time. Updated Terms will be posted on this page.

Products and Services

  • We supply plants, landscaping materials, and related services for residential, commercial, and hotel projects.
  • All plants are subject to seasonal availability. Sizes, appearances, and growth rates may vary depending on natural conditions.
  • Images on our website are for illustrative purposes only. Actual products may differ in appearance.
  • Landscaping services are subject to site inspections and agreements with clients.

Pricing and Payment

  • Prices displayed on our website or quotations are in Sri Lankan Rupees (LKR) and may change without prior notice.
  • Full payment or an advance deposit is required before confirming an order. Balance payments must be settled upon delivery or project completion.
  • Accepted payment methods include bank transfer, cash, or other agreed options.

Delivery and Shipping

  •  Delivery charges vary depending on location. Island-wide delivery is available.
  • Estimated delivery dates are provided for guidance only and may vary due to weather, transport, or supply chain conditions.
  • Customers are responsible for providing accurate delivery addresses and ensuring someone is available to receive goods.

Returns, Replacements & Refunds

  • Due to the perishable nature of plants, returns and refunds are generally not accepted.
  • In cases of damaged or incorrect items delivered, customers must notify us within 24 hours of receipt with photographic proof.
  • Replacements will be considered at our discretion, depending on availability.

Site Use and Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the intellectual property of Araliya Plantation and Landscaping Services.
  • You may not copy, reproduce, or use any content without prior written consent.

Limitation of Liability

We shall not be held responsible for:

  • Plant survival rates after delivery, unless part of a contracted landscaping service.
  • Damages or delays caused by natural disasters, extreme weather, or unforeseen circumstances.
  • Misuse of plants or failure to follow proper care instructions provided.
  • 7.2 Our liability is limited to the value of the order placed.

Governing Law

  • These Terms are governed by and construed in accordance with the laws of Sri Lanka.
  • Any disputes arising under these Terms shall be subject to the jurisdiction of the courts of Sri Lanka.

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